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Terms & Conditions

The following terms and conditions apply to your purchase of goods and services from OEM Supplies Pty Ltd. By placing your order, you agree to be bound by these terms and conditions, which constitute the entire agreement between you and us regarding the products purchased. In these terms and conditions, "we" and "us" means OEM Supplies Pty Ltd, and "you" means you the customer.
 
Ordering
To place an order you must be 18 years of age or older. By placing an order you make an offer to purchase the products you have selected on these terms and conditions. Your order is subject to acceptance by us and may be refused for any reason, including credit concerns, unusual volumes, or shipping addresses. If we accept your order, we will notify you of our acceptance by issuing an order confirmation, which we will send to you by email. The order confirmation will be effective upon sending.
 
Pricing
The price for each product purchased is reflected on your order and will remain the price regardless of any subsequent price changes we make. The quoted price includes GST. In addition to the quoted price, you will pay shipping and handling charges.
 
Payment
Payment in full is due prior to shipment. We will accept payment via Visa, MasterCard, Bankcard or American Express. You must supply your credit card details when you place your order.
 
Security
Your online transactions are protected by 128-bit SSL encryption.
 
Shipping
We will ship products according to your selected shipping instructions. We will attempt to ship the products within the estimated times reflected on the order confirmation but will not be liable for any failure to do so. For items on backorder we may ship whenever the products become available without notice to you.
 
Title
Title to all products passes to you upon delivery of the product to the selected carrier.
 
Money back guarantee
We offer a limited 7-day money back guarantee on all products purchased from OEM Supplies Pty Ltd. When requiered by local law this period can exceed a period of 7 days. However, you may not return a software product to us under this guarantee, unless the software product concerned is still sealed within its original, unbroken, shrink-wrapping. Should you wish to return a product for any reason, you must contact us before the end of the 7th calendar day following shipment of the product to you to receive a Return Material Authorization (RMA) number. We do not accept returns without an RMA. Under the money back guarantee, refund of the price paid shall be made within 30 days of receipt of the complete RMA and will be made by means of the original payment method. All returns must be in their original packaging and contain all items provided with the product. You are responsible for shipping charges to return the product to us. We shall not refund shipping cost.
 
Returns
All returns must be in the original packaging and contain all items provided with the product. You are responsible for shipping charges and insurance to return items.
 
Territory
OEM Supplies Pty Ltd will only deliver products listed on www.oemsupplies.com.au to customers in Australia, New Zealand and the Pacific Islands. Due to political or economic conditions, we may be unable to ship to certain countries from time to time. We are not liable for any such inability to ship to certain countries.
 
Limited Warranty
All hardware products come with a limited warranty, the terms of which are incorporated into these terms and conditions by reference. The warranty is included with the product.
 
Software License
All software products are licensed to you on the terms and conditions on the applicable license agreements. These license agreements are provided with the software.
 
Limitation of Remedies and Liability
To the fullest extent permitted by applicable law, the remedies provided here are your sole and exclusive remedies for breach of this agreement by us. In no event will we, OEM Supplies Pty Ltd, be liable to you for any damages, including incidental, consequential, special or indirect damages. In no event will our liability to you ever exceed the total amount paid by you for the product purchased.
 
Export Control
To the fullest extent permitted by applicable law, the remedies provided here are your sole and exclusive remedies for breach of this agreement by us. In no event will we, OEM Supplies Pty Ltd, be liable to you for any damages, including incidental, consequential, special or indirect damages. In no event will our liability to you ever exceed the total amount paid by you for the product purchased.
 
Force Majeure
OEM Supplies Pty Ltd shall not be liable for any losses or damages, and shall be excused from any delay or failure in performance herunder, caused by any labour dispute or disturbances, governmental order or requirements, acts of God, casualty, disaster, inability to secure materials and transportation facilities, wars and other civil disturbances, and other circumstances beyond its control including the failure of it’s supplier(s) and/or subcontractors to perform. Circumstances which provide force majeure for OEM Supplies Pty Ltd will be held to provide force majeure for its supplier(s).
 
Data protection
By placing your order, you agree that we may store, process and use personal data collected from your order form for the purposes of processing your order. By placing your order you also agree that we may use personal data in order to provide you with information on products and services that may be of interest to you. If you do not agree to such use of your personal data, please contact us.
 
Governing Law and Jurisdiction
This agreement is governed by the laws of Australia.